Hampshire coach company Lucketts Group has been commended for consistently high standards of performance at the prestigious National Express Operator Awards.
The firm proved to be worth its weight in gold and received two of the highest-rated accolades after another successful year of business.
Steve Luckett with National Express Golden Spanner
Lucketts drove off with the High Achiever Award, which recognises the company’s long-term performance above standard throughout all aspects of operational delivery. With a prosperous year of results from the annual engineering audit, the travel operator was also presented with the Golden Spanner Award for excellence in engineering.
Joint Managing Director for Lucketts Group Steve Luckett said: “We are over the moon to have been acknowledged by National Express for not only one, but two awards.
“We strive for excellence in all areas of the business and to be recognised by National Express for our high standards on the routes we operate for them is recognition of the effort everyone puts in to maintaining and enhancing our standards.
“After having embarked on an ambitious growth and investment programme last year, it’s results like these that inject fresh motivation into our talented and enthusiastic work force.”
The High Achiever Award is given to the operator that passes continuous spot checks and performance monitoring throughout the year, looking at aspects of operational delivery including customer satisfaction, miles operated, engineering, fuel consumption, driver training and vehicle audits. For more information on Lucketts Group, please visit:-
