Independent coach holiday group Daish’s Holidays is strengthening its commitment to delivering the highest standards of customer service with the appointment of a new general manager at The Devonshire Hotel in Torquay.
Steve Cowie brings a fresh approach to the role, with 12 years’ experience in various hospitality and retail establishments and seven months’ experience as assistant manager at The Devonshire Hotel.
Steve oversees 39 employees and cares for up to 140 guests at any one time. His responsibilities include compliance, elements of HR and finance, maintenance, and staff training.
Paul Harper, commercial director at Daish’s Holidays, said: “I am really pleased to announce Steve’s promotion to general manager of The Devonshire Hotel. During his time as assistant manager, Steve showed himself to be an invaluable asset to the team, and I have full confidence that he will continue to deliver the highest standards of quality and care for our guests.”
Steve commented: “I’m thrilled to be given the opportunity to step into my new role as general manager at The Devonshire Hotel. As a family business, Daish’s Holidays values guest enjoyment as a top priority.
“It’s really great to work for an organisation that encourages you to build strong relationships with the guests to ensure we are providing them with a fantastic experience. I’m excited to take on my new responsibilities and ensure we continue to provide top-quality customer service.”
Daish’s Holidays operates 12 hotels in 10 popular tourist destinations across England and Wales, offering value-for-money holidays and day trips for couples or groups, with the choice between coach drive or self-drive. Each hotel offers day trips to local excursions and activities, which can be booked at the hotel reception. Children enjoy free holidays or discounted prices depending on age.
To find out more information on Daish’s Holidays, please visit www.daishs.com
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